At Dctrading LLC, accessible from www.dctradingshop.com, we prioritize the privacy of our customers. This Privacy Policy document outlines the types of information we collect and how we use and protect it.
1. Information We Collect We may collect personal information that you provide to us, such as:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
- Purchase history
This information is collected when you:
- Create an account
- Make a purchase
- Subscribe to our newsletter
- Contact customer service
We may also collect non-personal information, such as IP addresses, browser type, and device identifiers for website analytics and improvements.
2. How We Use Your Information The information we collect is used to:
- Process your orders and manage your account
- Improve our website, services, and customer experience
- Send promotional materials, updates, or offers (with your consent)
- Respond to inquiries and provide customer support
- Comply with legal obligations
3. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to third parties, except for trusted service providers that assist us in operating our website, conducting business, or servicing you, under strict confidentiality agreements. Examples include:
- Payment processors
- Shipping partners
- Marketing platforms
We may also share your information if required by law or to protect our rights, property, or safety.
4. Data Security We implement a variety of security measures to safeguard your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Cookies Our website uses cookies to enhance user experience, track usage, and personalize content. You may choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.
6. Your Rights You have the right to:
- Access, update, or delete your personal information
- Opt out of receiving promotional communications
- Request a copy of the data we hold about you
To exercise these rights, please contact us at info@dctrading.com.
7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as soon as it is posted.
8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Dctrading LLC
Email: info@dctradingshop.com